Terms and Condition

Terms & Conditions

Effective Date: 25 August 2026

Welcome to RamVel PC Store. By accessing or using our website, purchasing our products, or engaging our services, you agree to comply with these Terms & Conditions. Please read them carefully before using our website or placing an order.

1. About RamVel PC Store

RamVel PC Store provides computer-related products and technology services, including:

  • New laptops, desktops, computers, and accessories

  • Preowned laptops and desktops

  • Software solutions and development services

  • Website and mobile application development

  • Digital marketing services

  • SEO, social media marketing, PPC and content marketing

  • Technical support and related IT services

2. Website Usage

You agree to use this website only for lawful purposes.

You must not:

  • Use the website for fraudulent or unlawful activities.

  • Attempt to gain unauthorized access to the website or its systems.

  • Copy, reproduce, modify, or distribute website content without permission.

  • Upload harmful files, malware, or other malicious content.

  • Interfere with the security or operation of the website.

We reserve the right to restrict or terminate access to the website if these Terms are violated.

3. Product Information

We make reasonable efforts to ensure that product descriptions, images, specifications, availability, and prices displayed on the website are accurate.

However:

  • Product images may differ slightly from the actual product.

  • Specifications may change according to manufacturer updates.

  • Product availability may change without prior notice.

  • Typographical or pricing errors may occasionally occur.

RamVel PC Store reserves the right to correct errors and update product information at any time.

4. New Products

New products are supplied according to the manufacturer's specifications and applicable warranty terms.

Manufacturer warranties, where applicable, are subject to the terms and conditions of the respective manufacturer or authorized service provider.

Warranty coverage may not include damage caused by misuse, physical damage, liquid damage, electrical damage, unauthorized repairs, software-related issues, or other exclusions specified by the manufacturer.

5. Preowned Laptops & Desktops

RamVel PC Store also sells preowned laptops and desktops.

Preowned products may show reasonable signs of previous use, including minor cosmetic marks, scratches, or wear. Such conditions will not necessarily be considered defects.

Where applicable, product condition, specifications, accessories, warranty period, and other relevant details will be communicated before or at the time of purchase.

Customers are encouraged to inspect or verify the product specifications and condition before completing a purchase.

Any warranty provided for a preowned product will be limited to the specific warranty period and conditions communicated by RamVel PC Store at the time of sale.

Unless specifically stated otherwise, batteries, cosmetic components, accessories, and consumable parts of preowned devices may have limited warranty coverage.

6. Product Pricing

All prices displayed on the website are subject to change without prior notice.

Applicable taxes, delivery charges, installation charges, service charges, or other fees may be added where applicable.

A price displayed on the website does not constitute a binding offer until the order is accepted and confirmed by RamVel PC Store.

7. Orders and Order Acceptance

Placing an order through our website, phone, WhatsApp, or other communication channels does not automatically guarantee acceptance.

We reserve the right to:

  • Accept or decline an order.

  • Request additional information.

  • Cancel an order where a product is unavailable.

  • Correct pricing or specification errors.

  • Refund any payment received for a cancelled order.

If an order is cancelled after payment has been received, the applicable refund will be processed according to our refund policy and the circumstances of the cancellation.

8. Payments

Customers must provide accurate payment and billing information.

Payments may be processed through the payment methods made available by RamVel PC Store.

We are not responsible for failures, delays, or interruptions caused by third-party payment gateways, banks, card networks, or other financial service providers.

9. Delivery and Shipping

Delivery timelines provided by RamVel PC Store are estimates unless specifically confirmed otherwise.

Delivery may be affected by:

  • Product availability

  • Courier delays

  • Weather or natural events

  • Public holidays

  • Transportation issues

  • Incorrect customer information

  • Other circumstances beyond our reasonable control

Customers are responsible for providing accurate delivery information.

10. Returns, Replacement and Refunds

Returns, replacements, and refunds are subject to the applicable product category and the specific return/refund policy communicated at the time of purchase.

Certain products may not be eligible for return, including products that:

  • Have been physically damaged after delivery.

  • Have been modified or repaired by an unauthorized person.

  • Show signs of misuse or negligence.

  • Have missing accessories, components, packaging, or documentation where these are required.

  • Are specifically identified as non-returnable.

For preowned products, return and warranty conditions may differ from those applicable to new products.

Customers should contact RamVel PC Store as soon as possible if a product is received damaged, defective, incorrect, or incomplete.

11. Software Services

For custom software, websites, mobile applications, business applications, or other software projects:

  • Project scope will be based on the agreed requirements.

  • Pricing and timelines will depend on the agreed specifications.

  • Additional features or changes outside the agreed scope may incur additional charges.

  • Delays caused by changes in requirements, delayed approvals, third-party services, or customer-provided materials may affect project timelines.

  • Final delivery may depend on the customer's timely provision of required content, credentials, approvals, and information.

Unless otherwise agreed in writing, source code, intellectual property, licenses, third-party components, hosting, domain registration, and ongoing maintenance will be subject to the specific project agreement.

12. Digital Marketing Services

Digital marketing services may include SEO, social media marketing, PPC advertising, content marketing, online promotions, branding, and related services.

Marketing results depend on various factors beyond our control, including:

  • Search engine algorithms

  • Advertising platform policies

  • Market competition

  • Customer budgets

  • Industry conditions

  • Website quality

  • Customer-provided information

  • Third-party platform changes

Therefore, RamVel PC Store does not guarantee a specific ranking, number of leads, sales, followers, traffic, engagement, or revenue unless a specific written agreement provides otherwise.

Advertising budgets paid to third-party platforms are separate from our professional service fees unless expressly stated otherwise.

13. Intellectual Property

All website content, including text, graphics, logos, designs, images, trademarks, layouts, and other materials belonging to RamVel PC Store, may not be copied, reproduced, modified, or commercially used without prior written permission.

Third-party trademarks, product names, logos, and brand materials remain the property of their respective owners.

For custom software and creative work, intellectual-property ownership will be determined by the applicable project agreement.

14. Customer Content

Customers are responsible for ensuring that any content, images, logos, documents, videos, data, or other materials supplied to RamVel PC Store can legally be used.

Customers must not provide content that infringes another person's intellectual-property rights, privacy rights, or other legal rights.

The customer remains responsible for the legality and accuracy of materials supplied by them.

15. Third-Party Services

Our products and services may rely on third-party platforms, software, hosting providers, payment gateways, advertising platforms, social-media networks, APIs, manufacturers, courier companies, or other service providers.

We are not responsible for interruptions, policy changes, failures, or losses caused directly by third-party services beyond our reasonable control.

16. Website Availability

We aim to keep our website available and functioning properly, but we do not guarantee uninterrupted or error-free access.

The website may occasionally be unavailable due to maintenance, technical problems, hosting issues, security incidents, or circumstances beyond our control.

17. Limitation of Liability

To the extent permitted by applicable law, RamVel PC Store will not be responsible for indirect, incidental, special, or consequential losses arising from the use of our website, products, or services.

Our liability for a product or service will, where legally permitted, be limited to the applicable amount paid for that particular product or service, subject to applicable consumer and other laws.

Nothing in these Terms is intended to exclude or limit any rights or remedies that cannot legally be excluded under applicable law.

18. Personal Information

When customers place orders, contact us, or use our services, we may collect information necessary to provide products and services.

Personal information will be handled according to our Privacy Policy and applicable laws.

Customers should review our Privacy Policy before submitting personal information through the website.

19. Changes to These Terms

RamVel PC Store may update these Terms & Conditions from time to time.

Updated terms will be published on this page with the revised effective date.

Your continued use of the website after changes are published constitutes acceptance of the updated Terms, subject to applicable law.

20. Force Majeure

We will not be responsible for delays or failure to perform our obligations where such delays result from circumstances beyond our reasonable control, including natural disasters, fire, flood, war, government restrictions, strikes, transportation disruptions, internet or telecommunications failures, supplier problems, or other unforeseen events.

21. Governing Law and Jurisdiction

These Terms & Conditions shall be governed by the applicable laws of India.

Subject to applicable consumer-protection and other mandatory legal provisions, disputes arising in connection with these Terms or our products and services shall be subject to the jurisdiction of the appropriate courts having jurisdiction over the relevant location of RamVel PC Store.

22. Contact Us

For questions regarding these Terms & Conditions, products, orders, warranties, or services, please contact:

RamVel PC Store
Phone / WhatsApp: +91 7598153179
Location: Perundurai, Erode, Tamil Nadu, India


By using this website or purchasing our products and services, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.