Privacy policy

Privacy Policy

Effective Date: 25 August 2026

RamVel PC Store respects your privacy and is committed to protecting the personal information you provide when using our website, purchasing our products, or using our services.

This Privacy Policy explains what information we may collect, how we use it, how we protect it, and your choices regarding your information.

1. About RamVel PC Store

RamVel PC Store provides:

  • New computers, laptops, desktops, and accessories

  • Preowned laptops and desktops

  • Software development and software solutions

  • Website and mobile application development

  • Digital marketing services

  • SEO, social media marketing, PPC, and content marketing

  • Technical support and related IT services

This Privacy Policy applies to information collected through our website, customer enquiries, orders, communications, and related services.

2. Information We Collect

Depending on how you interact with us, we may collect the following information:

Personal Information

  • Full name

  • Mobile number

  • Email address

  • Billing and delivery address

  • Business or company name

  • Contact details

  • Information provided through enquiry forms

  • Information provided when requesting a quotation

Transaction Information

When you purchase a product or service, we may collect information necessary to process the transaction, such as:

  • Products or services purchased

  • Order details

  • Invoice information

  • Payment status

  • Billing information

We generally do not store complete debit-card, credit-card, or banking credentials on our website. Payment information may be processed directly by applicable payment gateways or financial institutions.

Technical Information

When you visit our website, certain technical information may be collected automatically, such as:

  • IP address

  • Browser type

  • Device type

  • Operating system

  • Pages visited

  • Date and time of access

  • Referring website

  • General website usage information

3. How We Collect Information

We may collect information when you:

  • Visit our website

  • Submit an enquiry or contact form

  • Request a quotation

  • Place an order

  • Contact us by phone, email, WhatsApp, or other communication channels

  • Purchase a computer, laptop, desktop, accessory, or other product

  • Request software or digital marketing services

  • Subscribe to communications or promotional updates

  • Interact with our website or advertisements

4. How We Use Your Information

We may use your information to:

  • Process and manage orders

  • Provide quotations and invoices

  • Deliver products and services

  • Provide customer support

  • Respond to enquiries

  • Communicate about orders and services

  • Provide software development and IT services

  • Provide digital marketing services

  • Improve our website and services

  • Maintain business and transaction records

  • Detect and prevent fraud, misuse, or unauthorized activity

  • Send promotional information where permitted and where applicable

  • Comply with legal, regulatory, accounting, and tax requirements

5. Marketing Communications

With your consent or where otherwise permitted by applicable law, we may contact you about:

  • New products

  • Special offers

  • Computer and laptop deals

  • Preowned device availability

  • Software services

  • Digital marketing services

  • Promotions and business updates

You may request to stop receiving promotional communications at any time by contacting us or using an available unsubscribe option.

6. Cookies and Similar Technologies

Our website may use cookies and similar technologies to improve website functionality and understand how visitors use our website.

Cookies may help us:

  • Remember preferences

  • Improve website performance

  • Understand visitor behaviour

  • Measure website traffic

  • Improve marketing and advertising

  • Provide relevant content

You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.

7. Analytics and Advertising Services

We may use third-party analytics or advertising services to understand website traffic, measure advertising performance, and improve our marketing activities.

These services may collect information such as device information, browser information, pages visited, and interactions with advertisements, subject to the respective third party's privacy policies.

8. Sharing of Information

We do not sell your personal information as a business practice.

We may share necessary information with trusted third parties when required to provide products or services, including:

  • Payment processors

  • Banks and financial institutions

  • Courier and delivery partners

  • Hosting and technology providers

  • Software and cloud service providers

  • Website and IT service providers

  • Digital marketing and advertising platforms

  • Professional advisers

  • Government authorities or law-enforcement agencies where legally required

We only aim to share information that is reasonably necessary for the relevant purpose.

9. Third-Party Websites and Services

Our website may contain links, integrations, advertisements, or services provided by third parties.

Examples may include:

  • Payment gateways

  • Social-media platforms

  • Advertising platforms

  • Software services

  • Hosting providers

  • Manufacturer websites

  • Courier or logistics services

We are not responsible for the privacy practices of third-party websites or services. We recommend reviewing their privacy policies before providing personal information.

10. Software and Digital Marketing Customers

For software development, website development, digital marketing, or other business services, customers may provide business information, website credentials, marketing materials, documents, images, or other content.

We will use such information only as reasonably necessary to provide the agreed services, subject to the applicable service agreement.

Customers should not provide passwords, payment credentials, or other highly sensitive information unless specifically required through an appropriate secure process.

11. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

Therefore, while we take reasonable precautions, we cannot guarantee absolute security of information transmitted through the internet.

12. Data Retention

We may retain personal information for as long as reasonably necessary to:

  • Provide products and services

  • Maintain customer and transaction records

  • Handle warranties and support

  • Meet accounting and tax requirements

  • Resolve disputes

  • Prevent fraud and misuse

  • Comply with applicable legal obligations

When information is no longer reasonably required, we may securely delete, anonymize, or otherwise dispose of it, subject to applicable legal requirements.

13. Children's Privacy

Our website is not intentionally designed to collect personal information from children.

If we become aware that personal information belonging to a child has been submitted without appropriate consent, we may take reasonable steps to delete the information where required by applicable law.

14. Your Privacy Rights

Subject to applicable law, you may have rights regarding your personal information, including the ability to:

  • Request information about the personal data we hold about you

  • Request correction of inaccurate information

  • Request deletion of information where legally applicable

  • Withdraw consent where processing is based on consent

  • Opt out of promotional communications

  • Raise concerns regarding the handling of your personal information

Requests may be subject to reasonable verification to protect customer information and prevent unauthorized requests.

15. Accuracy of Information

Customers are responsible for providing accurate and updated information.

If any information you have provided to us changes, please contact us so that we can update our records where appropriate.

16. Data Transfers

Depending on the technology providers, hosting services, payment providers, advertising platforms, or other service providers used by us, information may be processed or stored in locations outside your immediate geographical area.

Where applicable, we will take reasonable steps to ensure that such processing is carried out in accordance with applicable legal requirements.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or business practices.

The updated policy will be published on this page with a revised effective date.

We encourage you to review this Privacy Policy periodically.

18. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

RamVel PC Store
Phone / WhatsApp: +91 7598153179
Location: Perundurai, Erode, Tamil Nadu, India

19. Consent

By using our website, submitting information, or purchasing our products and services, you acknowledge that you have read and understood this Privacy Policy.

Where applicable, we will request your consent before collecting or using personal information for purposes that require consent under applicable law.


Last Updated: 25 August 2026