Frequently asked question

ou can contact us through: RamVel PC Store Phone / WhatsApp: +91 7598153179 Location: Perundurai, Erode, Tamil Nadu, India For product availability, pricing, or service enquiries, please contact our team directly.

Yes. We provide technology solutions for businesses, including computers, preowned systems, software solutions, websites, and digital marketing services.

Yes. We can develop software according to specific business requirements. Project scope, features, pricing, development timeline, ownership, support, and other terms will be agreed upon before development begins.

Yes. We aim to provide customer assistance after purchase, subject to the applicable product warranty, manufacturer warranty, service terms, and nature of the issue.

Yes. Our team can help you select a suitable computer based on your budget, usage, performance requirements, business needs, gaming requirements, and preferred specifications.

Available payment methods may vary. The applicable payment options will be communicated or displayed during the purchase process.

Warranty coverage for preowned laptops and desktops depends on the specific product and the terms communicated at the time of purchase. Please confirm the applicable warranty before completing your purchase.

Please inspect the package when it is delivered. If the package is damaged or appears tampered with: Take photographs or videos. Inform the delivery personnel where possible. Keep the original packaging. Contact RamVel PC Store as soon as possible.

Where tracking is available, we may provide shipment tracking information through the contact details provided during the order.

Delivery time depends on product availability, order processing, delivery location, courier service, and other logistical factors. The delivery time provided at the time of order is an estimate unless a specific delivery date has been confirmed.

Yes. Shipping is applicable only to physical products that are available in stock. This includes computers, laptops, desktops, preowned laptops, preowned desktops, and computer accessories. Digital services and software development services are not covered by our Shipping Policy.

Refunds are applicable only to Computers and Computer Accessories, subject to our Refund Policy and applicable conditions. Refunds are generally not applicable to software development, website development, digital marketing, SEO, PPC, consultancy, or other service-based/customized work, except where required by applicable law or specifically agreed in writing.

For physical products, cancellation may generally be requested before dispatch. For customized or specially configured computers, cancellation may not be available once procurement, assembly, configuration, or customization has started. Service cancellations are subject to the applicable quotation, proposal, invoice, or service agreement.

Digital marketing results depend on several factors, including competition, budget, industry, website quality, search-engine algorithms, advertising platforms, and customer requirements. Therefore, we do not guarantee specific rankings, leads, sales, followers, traffic, or revenue unless specifically agreed in writing.

Yes. Our digital marketing services may include: SEO Social Media Marketing PPC / Online Advertising Content Marketing Digital Brand Promotion Social Media Management

Yes. We provide website development services for businesses, organizations, and individuals based on their requirements.

Yes. We provide custom software solutions designed according to business requirements.

Yes. We offer computer accessories such as keyboards, mice, monitors, storage devices, cables, and other accessories, subject to availability.

Yes. We can help you select or configure a computer based on your budget, performance requirements, business needs, gaming requirements, or personal usage.

Yes. We offer new computers, laptops, desktops, and accessories from various brands and configurations, depending on availability.

Yes. We sell quality-checked preowned laptops and desktops. Product condition, specifications, accessories, and applicable warranty details will be communicated before purchase.

We sell a wide range of computers, laptops, desktops, monitors, and computer accessories. We also offer preowned laptops and desktops at affordable prices.